Plans, billing and upgrades

What each plan includes

• Starter — one staff member, three services, your booking page, email confirmations, Google Calendar sync and booking rules.
• Pro — everything in Starter, up to five staff and six services, client and personal reminders, and custom branding.
• Business — everything in Pro, up to fifteen staff and services, time-off management, the customer database, booking analytics, and a custom cancellation policy.

Trials

Pro and Business both start with a 14-day free trial. The billing page shows when the trial ends and when the first payment is taken.

Upgrading and downgrading

• Upgrades take effect immediately. New limits and features are available as soon as payment completes.
• Downgrades take effect at the end of the current billing cycle. You keep your features until then.
• A downgrade is refused while you're over the lower plan's limits. Remove staff or services first — the message tells you exactly how many.

Managing your plan

Open Billing:

1. Pick a plan and a billing cycle.
2. Complete checkout on the secure payment page.
3. A receipt is emailed to you, and the billing page updates with your plan, status and period end.

To stop renewing, use Cancel subscription. Access continues until the period ends, then the account returns to Starter.

Deleting an organization

The danger zone at the bottom of Billing deletes the business, its bookings, customers, services and staff. It's permanent, and only the organization's creator can do it.