How clients book with you

Your link

Your booking page lives at /b/your-slug. Copy the exact URL from Company settings → Public booking page. Anyone with the link can book — no account, no password, no app to install.

What the client does

1. Picks a service from your list, with its duration and price.
2. Chooses a date, then a time from the slots offered.
3. Enters their name and email, and a phone number or note if you ask for one.
4. Confirms. A booking appears on your calendar and, if enabled, a confirmation email lands in their inbox.

Slots only appear when everything lines up: your working hours, the slot step, lead time, buffers, booking window, existing bookings, time off, and any busy events on the staff member's connected Google Calendar.

When nothing shows

"Choose a service" with no times usually means one of these:

• The service has no staff assigned.
• The staff member has no working hours that day.
• Time off or an existing booking covers the day.
• Your booking window doesn't reach that far ahead, or the lead time is too short.

Changing or cancelling

Every confirmation email includes a manage link. That page shows the appointment with Cancel and Reschedule buttons.

• Rescheduling offers fresh slots for the same service and staff member.
• Both buttons close once the client is inside your cancellation cutoff (24 hours by default), and the page says so.
• Changes update your calendar and, when connected, Google Calendar.